Training and Help Desk

Training and Help Desk Support deliver excellent customer service and useful knowledge and skill development on the most up-to-date usage of Oracle’s PeopleSoft Financials application. We work alongside the University community at-large and its administrative departments to process day to day business and financial transactions.

Our team provides instructional design service, instructor-led and on-demand online training, job aids/manuals and business process resources as well as a user supported Help Desk within the Office of the Controller, related to functional PantherSoft Financials system processes.

Help Desk

For troubleshooting, questions, help, support or general inquiries related to PantherSoft Financials or the Office of the Controller, contact us.

Need Help? Contact Us

Monday – Friday

8:30am – 5:00pm

  305-348-7200

  controller@fiu.edu

Training and Resources

We have provided a repository of job aids, manuals, trainings on this website.